Privacy Policy
At Ultrawin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our platform. By using Ultrawin, you agree to the practices described in this document.
1. Information We Collect
1.1. Personal Information:
- Name, date of birth, contact details (email, phone number).
- Payment information such as bank details or e-wallet IDs.
1.2. Non-Personal Information:
- Device information (IP address, browser type, operating system).
- Usage data (time spent on the site, pages visited).
1.3. Sensitive Information:
- Identity verification documents (Aadhar, PAN card, or passport) as required for compliance with legal regulations.
2. How We Collect Information
2.1. Directly from Users:
- During account registration, deposits, withdrawals, or customer support inquiries.
2.2. Automatically:
- Through cookies, analytics tools, and log files that track user activity on our platform.
2.3. Third Parties:
- From payment processors, fraud prevention services, or marketing partners.
3. How We Use Your Information
3.1. To Provide Services:
- Process your account registration and manage transactions.
- Facilitate gaming, betting, and bonus features.
3.2. To Improve User Experience:
- Analyze user behavior to enhance platform performance.
- Provide personalized offers and promotions.
3.3. For Compliance and Security:
- Verify your identity to prevent fraud.
- Comply with legal obligations, including anti-money laundering regulations.
3.4. Marketing and Communication:
- Send updates about new features, promotions, or important changes.
- Allow you to opt out of promotional emails if desired.
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
4.1. Service Providers:
- Payment processors, identity verification agencies, or IT support services.
4.2. Regulatory Authorities:
- When required by law or to comply with legal obligations.
4.3. Marketing Partners:
- To deliver targeted advertisements or promotions, subject to your consent.
4.4. Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your data may be transferred.
5. Cookies and Tracking Technologies
5.1. What Are Cookies?
Cookies are small files stored on your device that help us improve your browsing experience.
5.2. How We Use Cookies:
- Remember your preferences and login details.
- Track site performance and user activity.
5.3. Managing Cookies:
- You can adjust your browser settings to accept or reject cookies.
- Disabling cookies may limit certain features on our platform.
6. Data Retention
6.1. We retain your personal information for as long as necessary to:
- Provide services to you.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
6.2. Once retention is no longer necessary, we securely delete or anonymize your data.
7. Your Rights
7.1. Access and Correction:
You can access and update your personal information by logging into your account.
7.2. Data Portability:
Request a copy of your personal data in a structured format.
7.3. Opt-Out:
- Withdraw consent for marketing communications at any time.
- Disable cookies or tracking technologies.
7.4. Deletion:
Request the deletion of your personal data, subject to legal or regulatory requirements.
8. Security Measures
8.1. We implement advanced security measures to protect your data, including:
- Encryption during data transmission.
- Secure storage of sensitive information.
- Regular audits and vulnerability assessments.
8.2. Despite our efforts, no system is completely secure. Users must also take precautions to protect their accounts.
9. Third-Party Links
Our platform may contain links to third-party websites. Ultrawin is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.
10. Compliance with Laws
Ultrawin complies with data protection laws, including:
- The Information Technology Act, 2000 (India).
- General Data Protection Regulation (GDPR), where applicable.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or platform notifications.
12. Contact Us
For questions, concerns, or requests related to this Privacy Policy, contact us at:
- Email: privacy@ultrawin.company